United Way of Northern New York logo

Designing Human-Centered Strategies for Social Impact/Non-Profit Organizations


Out of stock


Date:  Thursday, July 28, 2022

Time: 9:00AM-10:30AM

Location: Virtual via Zoom

Out of stock



In this session we will introduce you to an invaluable toolkit for creating dynamic strategies that can carry your organization confidently into the future. Learn how a human-centered approach to strategy can transform your organization’s day-to-day presence in the community by fostering creativity and operationalizing mission. Together we’ll explore how to maximize brainstorming sessions, deepen your best ideas, and test the deepest reservations you have about the future, all in the name of shoring up your confidence as a leader.

Learning Objectives:

  • To equip attendees with a flexible, repeatable methodology for creating organizational strategies.
  • To introduce attendees to human-centered design as an approach that can be used across multiple applications and provide an environment for testing that approach out.

About The Presenter

Jordan Wood

Jordan’s work on the M.S. Hall Strategy and Transformation team is grounded in bringing creativity, empathy, and clarity to whatever challenges clients find themselves facing. As Manager of Strategic Design, Jordan ensures that M.S. Hall’s strategic development is both responsive and human-centered. He is committed to bringing design principles to the diverse needs of mission-driven organizations who daily navigate a rapidly changing health care and social care ecosystem.

Jordan has worked on a wide range of projects for M.S. Hall clients, including writing- and research-intensive projects for DSRIP and value-based payment initiatives, strategic development for organizations as diverse as FQHCs, community foundations, and small non-profit organizations, as well as dashboard development for multi-sector collaboratives. His work has directly affected organizations working in healthcare, housing, food security, literacy, and social work, meeting each client where they are.

Jordan also tracks and reports on major healthcare and social policy issues relating to Medicaid reform, MACRA and QPP, Medicaid 340B, and the intersections between social determinants of health and healthcare provision.

He received his Bachelor’s in Psychology from Cedarville University in 2021, his Master’s in English from University of Rochester in 2011, and his M.Ph from Syracuse University in 2019.


Register for this course by adding to the cart and checking out. Your registration is for a single participant, if you would like to register 5 or more participants please contact Tanya Eastman  for a group rate and for any other questions regarding registration.

Related Trainings

  • $0.00

    Out of stock

  • $15.00

    Out of stock

  • $15.00

    Out of stock

  • $15.00

    Out of stock


Go to Top